I bought the facial resufacing machine months ago. I was a bit hesitant- but knew I could return it- It turned out to be one of the best items I ever bought from QVC. I have had some large pores on my face that nothing I evet tried made any difference. After 2 weeks of using this product- they have disappeared completely ! I don't have any problems with the nose area- If you press your nose to one side- it easily cleans the other side. I just love this machine-- QVC- please keep carrying the replacement pads and resurfacing tips.. GREAT PRODUCT !