I love this system. It took two tries before I got it to work the way I wanted it to, but I watched Dr Denese's video again and she said you really have to "dig in" to get some areas. So I followed her instructions and now every time I use it I have brand new looking skin. My pores are cleaned out, my whole face is smooth and glowing. I have small features, and it took some patience for me to get it to work on and around my nose, but once I got it, wow! As for my chin, which is my problem area, it has never felt so soft or had such a polished look. I'm 61 and have large pores, so even with regular exfoliation I wasn't getting them cleaned out. This machine does that. I've had no problem with suction, in fact on the first setting I feel the pulling and see what it removing from my skin. It also makes the lines I have smooth out!